help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 2 syncing difficulty with Samsung 2017 tablet

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-14-2021 12:21 - last edited on ‎03-15-2021 16:59 by

‎03-14-2021 12:21 - last edited on ‎03-15-2021 16:59 by

Fitbit app loaded on my Samsung 2017 tablet takes forever to sync with my inspire2.  I have to logout then login to dashboard fron my laptop/computer, then login to the app again before anything is updated. Or all i get is the pairing message.  All that is a pain it seems that fitbit would have a better app. 

 

 

Moderator edit: subject for clarity 

Best Answer
0 Votes
1 REPLY 1

‎03-15-2021 16:59

‎03-15-2021 16:59

Hi @ShirleyJE, it's nice to see you again in our Community Forums. 

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation. I was able to see that you have already a case with our Support team, please continue working with them. I know they will be glad to help you out and provide you a solution.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes