Inspire 2 will not sync

[User247457963]

I had to factory reset my phone and ever since my Inspire 2 will not sync past an initial pairing.

Rebooting phone (Pixel 7 Andoid 15, December 5th update) has not solve it.

Rebooting the tracker (fit OS 53.20001.124.84) has not solved it.

Removing the tracker from the app ( fitbit 4.32) has not solved it.

Uninstalling Fitbit app has not solved it.

Any ideas for what to do?

[RiekoC]

Hello @User247457963 

It looks like you've tried most of the recommended troubleshooting steps on the help page: Why won't my Fitbit sync? (<-- click link) without success. Please take a look and see if there's any other troubleshooting that you haven't tried yet.

Although I'm not sure this will work, you could try clearing the storage for the Fitbit app on your phone, followed by a force stop. Since this will clear the cache & data from the Fitbit app, you will need to log back in when you open the app.

[User247457963]

I just tried clearing storage and it would not sync. I then removed the device from the app and now back to it not pairing correctly at all.

Guessing something has broken and nothing that us mortals (end users) can do about it.  Now I have to figure out if I am going to replace it or give up on using these products.