Oh no! I am sorry to hear you are having trouble. Let's get this problem fixed:
If you still are having trouble:
I hope this helps!
Welcome to the Fitbit Community, @Nobreath2. It’s good to see you in the community, @OfficialThomas.
@OfficialThomas I appreciate your participation in the Forums and sharing the helpful tips. Thank you for your time and efforts to help other users.
@Nobreath2 Thanks for the details shared in your post. I recommend confirming the steps to set up the tracker in How do I set up my Fitbit device? If you're experiencing difficulties, please try our troubleshooting tips in Why can't I set up my Fitbit device?
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer