04-28-2016 13:30
04-28-2016 13:30
The current Fitbit app (2.22) opens certain links (e.g. "Learn more..." in the "Hourly Activity" screen) on https://help.fitbit.com/ (note the https) in the default browser.
Since about April 26, the default Chrome browser in Android 6.0.1 shows an error page instead of loading these pages (see screenshot below), because the "server's certificate is not trusted".
The same pages load fine in Chrome on Windows, and https://www.fitbit.com/ opens without any issues everywhere.
Answered! Go to the Best Answer.
04-30-2016 09:21
04-30-2016 09:21
Welcome to the Fitbit Community @ejain, hope you're doing great ! Have you tried clearing cookies and cache on your Android device?
Let me know if this works!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
04-30-2016 09:21
04-30-2016 09:21
Welcome to the Fitbit Community @ejain, hope you're doing great ! Have you tried clearing cookies and cache on your Android device?
Let me know if this works!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
05-01-2016 12:09
05-01-2016 12:09
05-02-2016 04:21
05-02-2016 04:21
Great news @ejain, I'm glad to hear that !
Hope to see you participating in the Community more often since I think it would be awesome for you to explore our Community, so you can go ahead and log to any of the topics that might be of your interest in our Discussion boards. Feel free to comment and contribute with your knowledge and experience.
Have a nice start of the week!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...