05-10-2019 09:18
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05-10-2019 09:18
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I am from Ireland and have charge 3 tracker, Suddently android app logged out and when I try to log in it says wrong user name and password, I have tried again and again same result, I have updated the app from play store and same result, I can login to my fitbit website with the same user name and password it will just no longer work on the APP, There must be something wrong. I use galaxy S7 three network.

05-10-2019 09:41
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05-10-2019 09:41
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I have resolved my own problem by changing the password in the phone web browser. If you change your browser on windows 10 browser it does not help, but when I changed the password in the phones web browser I was then able to login to the fitbit android app. There must be an issue about reconizing devices by the fitbit cloud servers.

