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Map does not draw route correctly since latest Android App update

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‎05-09-2019 00:43

‎05-09-2019 00:43

Since the most recent update of the Android App, the map does not display correctly following a walk/run etc. GPS is working for any other app I care to try, and the fitbit does appear to plot up to 3 points during my walk but then just draws straight lines between them.

 

It used to render a very detailed and acceptably accurate map of the routes taken on my walks, now it's useless.

 

Please get this fixed

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4 REPLIES 4

‎05-09-2019 12:14

‎05-09-2019 12:14

Charge 2 started doing this for me too.  Very frustrating. 

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‎05-10-2019 05:34

‎05-10-2019 05:34

I am having the same problem. I mapped a 3 mile route and when I came back it said I only did 2 and the map had me cutting all across areas but I'm in a residential area walking on the street so this isnt possible. So I used the nrc app at the same time to check the mileage because it was really off and all week Fitbit has shorted me an entire mile. 

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‎05-10-2019 06:02

‎05-10-2019 06:02

Hello,  This is the same problems others are having including myself.

See the discussion below. 

There are some suggestions but so far nothing has fixed the problem.

https://community.fitbit.com/t5/Android-App/S10e-s-GPS-Turning-Off/td-p/3452219/jump-to/first-unread...

Best Answer

‎05-10-2019 13:41

In response to just2bhealthy

‎05-10-2019 13:41

Thanks @just2bhealthy I missed that topic in my search for solutions. I waded in now with my 2 cents. Anyone else visiting this thread probably wants to head over there

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