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Ionic Pairing with Android phone

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‎02-17-2019 04:23

‎02-17-2019 04:23

I bought an Ionic. Best Buy could not pair it to my Android phone. Error messages. They replaced it with a New Ionic and suggested I try to set it up at home. When I got home yesterday, I was able to set it up with my iPad. When I tried to pair it to my Android phone, it would not pair. I was connected to WiFi and my blue tooth was on. Please help. 

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‎02-17-2019 07:46

‎02-17-2019 07:46

@Nancymarielynn6, which Android phone do you have, and what version of the Android Operating System (OS) is your phone running?  This information will help us provide useful suggestions for you.

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‎02-17-2019 16:04

In response to USAF-Larry

‎02-17-2019 16:04

Android 8.0.0 Operating System

Moto Z 2 Play.

best Buy could not paid the Iconic watch to my Android so they gave me a new Iconic. I can’t pair it.

its frustrating. I hope you can help.

Nancy

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