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Ionic Syncing

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‎10-26-2017 10:16

‎10-26-2017 10:16

My new ionic had been syncing fine until Tuesday. Thursday evening at about 1024 was the last time it successfully synced. Yesterday I tried restarting phone, uninstalling app and reinstalling. None of this worked, so today I unpaired the ionic and tried to repair it. Now it won't properly connect. It says that it's found it, but won't connect to it. 

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‎10-27-2017 00:04

‎10-27-2017 00:04

Having tried restarting your phone without any luck I would try restarting the Ionic by:

 

Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.

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‎02-18-2018 15:16

In response to SteveH

‎02-18-2018 15:16

Thanks, Steve. That worked for me!

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