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Ionic and Samsung Galaxy S20 compatibility

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‎03-15-2020 18:58 - last edited on ‎03-16-2020 17:49 by Fitbit Moderator

‎03-15-2020 18:58 - last edited on ‎03-16-2020 17:49 by Fitbit Moderator

any idea when the ionic will be compatible with the samsung galaxy s20?

 

Moderator edit: Subject for clarity 

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3 REPLIES 3

‎03-16-2020 17:33 - edited ‎03-16-2020 17:52

‎03-16-2020 17:33 - edited ‎03-16-2020 17:52

Hi @SunsetRunner, welcome to the Community Forums!

 

Let me share with you that we are constantly working and testing different mobile devices to make sure that they work as intended with our products and services. As it turns out, at this moment I'm unable to let you know when or if the Samsung Galaxy S20 will be added to our list of compatible devices, however, my best advice for you will be to constantly check our list of compatible devices for any update.

 

On the other hand, can you please let me know which issue are you experiencing with your Ionic?

 

Let me know if you have any additional questions, I'll be around.

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0 Votes

‎03-21-2020 16:00

In response to RicardoFitbit

‎03-21-2020 16:00

I have S20 Ultra,I can get my Ionic to sync with with my fitbit app on my phone,but not directly to my phone where I can get phone calls on my fitbit,hope it will be compatible soon if at all

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‎08-04-2020 19:33

In response to RicardoFitbit

‎08-04-2020 19:33

I just got the Samsung S20 and my Ionic will not pair with it.  I have restarted both watch and phone.  Please gt this fixed

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