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Ionic not getting email notifications

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‎12-26-2018 06:11

‎12-26-2018 06:11

I am not receiving my email notifications on my Ionic nor getting my calendar notifications. 

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‎12-27-2018 08:53

‎12-27-2018 08:53

@Sbcoach Welcome! It's nice to have you on board! Sorry to hear that you aren't getting email and calendar notifications on your Fitbit Ionic. Which phone are you using? Is it compatible? You can try going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.

 

Let me know how it goes!

Alvaro | Community Moderator

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