11-17-2019 08:13
11-17-2019 08:13
For unknown reason my ionic watch cannot be recognized or sync with my Android phone. Tried to set it up again and got error message saying Fitbit.com was out for maintenance since yesterday. Have reinstalled Fitbit app but same problem persists
11-18-2019 10:04
11-18-2019 10:04
Hi @Rakwa. It's great to see you around the Forums.
Thanks for taking the time to troubleshoot your Ionic prior posting, as well for sharing the message displayed when trying to sync. This shouldn't be happening and I've been informed that you already have a case created with the Support team. They'll provide you with assistance via email so keep an eye on your inbox.
If you need anything else, let me know.
11-19-2019 00:12
11-19-2019 00:12
11-24-2019 10:51
11-24-2019 10:51
Hi @Rakwa. It's good to see you here again. Sorry for the delay.
You're welcome! Now that your case is being handle by our Support team, let me recommend to continue working with them via email so you can receive further assistance. Don't hesitate to let me know if you have any other question.
See you around!
11-25-2019 00:09
11-25-2019 00:09