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Is my Alta hr charging?

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‎05-30-2017 23:49 - edited ‎05-30-2017 23:50

‎05-30-2017 23:49 - edited ‎05-30-2017 23:50

Hi I was wondering if anyone could help. I've had my new fitbit for a week now so it's time to charge it.... how do i know it's actually charging as there is no progress on the % either on my phone or on the actual fitbit? Thank you 

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‎05-30-2017 23:53

‎05-30-2017 23:53

Check out this help file which has a useful video on charging the Alta HR

 

https://help.fitbit.com/articles/en_US/Help_article/1799/

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