12-16-2018
12:27
- last edited on
12-17-2018
06:51
by
LanuzaFitbit
12-16-2018
12:27
- last edited on
12-17-2018
06:51
by
LanuzaFitbit
I think Santa is bringing me the versa.... will it work with my beloved Samsung A3 2017?
Why are some phones not combatable
Best Answer
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Welcome to the Forums @Themaulk.
Hopefully Santa does bring you a Versa!
Unfortunately the A3 is currently not part of the supported devices list. This means that the app has not been fully optimized to work with that phone.
As long as it fulfills the minimum requirements, Android 4.4 and Bluetooth 4.0, there is a possibility that it can work but we cannot guarantee it. Some users of unsupported devices have mentioned that following these steps helps with the syncing.
If none of the above works, you could try to use a computer or another mobile device to try and sync your Fitbit to your account. Click here to get instructions on how to sync with other devices.
Let me know if you have any further questions.
Best Answer