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Issue connecting Alexa to fitbit

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‎01-02-2020 15:36

‎01-02-2020 15:36

I just got my fitbit and everything works except I cannot get my amazon alexa account to sync to my new watch. It says error connecting try again or something. I've tried multiple accounts and know I'm using the right information. help!!!

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‎01-02-2020 17:15

‎01-02-2020 17:15

Same thing happening to me. I've been bounced from Fitbit support to Amazon, back to Fitbit. Supposedly it's been escalated twice, still not resolved

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‎01-06-2020 10:33

In response to Rohaidga

‎01-06-2020 10:33

I'm still having the issue. So frustrating!

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