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Issues with stair count

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‎05-14-2017 16:35

‎05-14-2017 16:35

Yesterday my HR2 registered 33 flights of stairs, which I did not climb, and now today it registers 0 flights of stairs even though I have been upstairs at least 10 times.  What the heck is going on??? 

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‎05-16-2017 09:11

‎05-16-2017 09:11

In cases when there's a lot of wind lots of floors can be detected by the altimeter while not climbing any..

 

When carrying something 'heavy' can also interfere when climbing floors for a floor to be counted.. or when standing still for a while, while going upstairs.

 

Feel free restarting the tracker:

 

Restart the tracker

 

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'

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