help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Keep getting logged out

‎06-13-2025 20:15

‎06-13-2025 20:15

I get logged out of my app at least once a day. I have an Inspire 3 and my phone is a Samsung S25 plus. It has been happening since Google took over. I haven't gone over to Google though. I have cleared the cache and restarted everything. It is getting frustrating enough that I am considering abandoning Fitbit and looking for a different tracker 

Best Answer
0 Votes
1 REPLY 1

17 hours ago

17 hours ago

Hi, @Leela6531, welcome to the community. I suspect your problem may be rooted in your continued use of the Fitbit login. The process for changing to the Google account login has been in train for a while now. You may find this article of interest How to move a Fitbit Account to a Google Account - Fitbit Help Center. The deadline is about 8 months away. Provided you sync your device before changing over, you should be good. 

I hope this helps.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer
0 Votes