Keeps loosing the map when tracking on mobile

[annchristin86]

This is the third time I've taken a walk. Tracked it with my phone. Ended it like I'm supposed to, get the map and everything, but when I go back to the dashboard again, it's gone. It only says that I've taken a walk and duration like it would if I hadn't tracked it. Why is this happening?

[MakMak]

Hi, @annchristin86! I'm guessing the issue is that you paused it sometime during the walk. This is a long term glitch with the app that has not yet been fixed. If you don't pause it, you should be okay.

[annchristin86]

Hi @MakMak

No, no pausing in the app. Have done that while tracking cycling on the watch, but the map comes up when I do that. But when walking I only use the app. Guess I just have to start using the watch the whole time instead of the app.