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LFconnect not updating fitbit with workouts

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‎01-08-2019 07:05

‎01-08-2019 07:05

The gym I go to uses the Life Fitness machines which are meant to be compatible with Fitbit. I have downloaded the LFconnect app and gave it permission to access the fitbit, however once I have done a work put it doesn't update my fitbit. Any help would greatly be appreciated. thank you 

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‎01-10-2019 05:12

‎01-10-2019 05:12

@SuperBobby Welcome! Thanks for being part of our Community! Sorry to hear that your workout data isn't showing on your Fitbit. I would like to clarify that the integration is between accounts not directly to your device. Still you can try revoking the access on your Fitbit account and do this from LFconnect side. Now relink both accounts. Also consult with LifeFitness to ask how their integration works with Fitbit.

 

Let me know how it goes! 

Alvaro | Community Moderator

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