help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

LG V20 MobileTracker compatibility

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-06-2018 09:27

‎08-06-2018 09:27

I am just wondering if or when FitBit plans on adding the LG V20 to the list of compatible devices for MobileTracker? Super frustrating that if my Ionic is dead that I cannot track anything with my phone. There's no way it doesn't have the relevant sensors to do so, so what's the deal? Between that and not having Amazon Music as a streaming app I'm becoming increasingly frustrated with FitBit. I finally found a watch that does what I want it to do and doesn't cover my entire wrist like a Samsung, but it's missing KEY features.

Best Answer
0 Votes
1 REPLY 1

‎08-07-2018 06:42

‎08-07-2018 06:42

Hello @thepianoman

 

At this moment we do not have any news on when we can expect the LG V20 to be added to the supported devices list. Our team is aware of the need to expand the list and as soon as we have any news on the matter we will be sure to let everyone know.

 

Keep in mind that while the app can work as long as the phone meets the minimum requirements, Android 4.4+ and Bluetooth 4.0, there is a possibility that some issues will happen. Some users of phones not on that list have mentioned that going through these troubleshooting steps helped them, so it's definitely worth a try. 

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes