- « Previous
- Next »
01-06-2015
16:01
- last edited on
07-31-2015
10:48
by
ErickFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-06-2015
16:01
- last edited on
07-31-2015
10:48
by
ErickFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Hi LG users! Welcome to your own thread!
Thanks a lot for providing feedback on your syncing/setup experience. The best way we can look into these issues with our specialists and developers is by knowing the following information:
- Device Manufacturer
- Device Model
- Android OS Version
- Fitbit App Version
- Error Message on the Fitbit App
Remeber, if you're experiencing issues, please try the troubleshoots in the main thread.
Of course, this is completely voluntary. We appreciate the time you've taken to provide us with any/all information provided.
UPDATE 7/31/2015: Hi Everyone!
Our Engineering Team is continuing to look into the syncing, setup, and call/text notifications issues some of our users have reported on their Android devices. I would greatly appreciate your help in capturing information about the issue you are experiencing by filling out a short survey. The information captured in this survey will be shared directly with our engineers so they may have a better understanding of what you are experiencing, on specific devices, and specific operating system versions.
I want to thank everyone who will take time to fill out this survey as the data may help to better your experience!
Click HERE to begin the survey!
06-13-2016 12:43
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


06-13-2016 12:43
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
@k9luver I do see the LG G Pad on this list of supported devices. I also recommend checking it out to see if any other devices you own are listed.
@mar915 It may sync but you may experience issues with setting up features like call/text/calendar notifications. I recommend doing as @Rich_Laue mentioned and check what others are saying in the community. It isn't guaranteed that the features will fully function until listed here as supported.
@Pepper901 The LG G3 is listed as a supported device. Let's troubleshoot this by starting with the steps here. Did that help get you back on track? Keep me posted.
06-13-2016 18:56
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

06-13-2016 18:56
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Sent from my Verizon 4G LTE Smartphone
06-14-2016 15:24
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


06-14-2016 15:24
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
@Pepper901 Perfect! Happy to hear that you're back on track. Thank you for taking the time to provide me with an update, I appreciate it.

09-30-2016 16:49
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-30-2016 16:49
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
LG Stylo 2
6.0.1
latest app
I realized after getting the phone that it isn't an approved device. However, some good news:
-->It now will sync my steps, etc. nearly every time I open the app on my phone! Even does it automatically--sometimes.
-->It will also cause phone notifications!
Now, if I can just get text notifications, I'd be in business.
Like the phone with each step of progress.

01-01-2019 13:29
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-01-2019 13:29
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I have an LG V20, why are there no newer LG phones on the list of cambatible devices for fitbit? What are you doing to change that?

01-01-2019 14:15
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-01-2019 14:15
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I have a Sprint model LG G7, thin Q.
The fitbit app works on my phone and does not seem to be a problem saving anything.
I am currently on Oreo 8.0


- « Previous
- Next »