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Lcd display gone blank

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‎06-29-2019 08:58

‎06-29-2019 08:58

I was wearing my fitbit at work today and after about an hour of working in the heat my fitbit started tilo vibrate continuously and the logo started dancing around... A multi colour bar at the bottom of the screen appeared. When I pressed the lhs button to turn it off it took several attempts... I am trying to re charge it but my question is: has the lcd display panel blown as the logo no longer appears, nor does it vibrate.

 

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‎06-30-2019 09:01

‎06-30-2019 09:01

Hello @dogxtc.

 

Thanks for sharing those details on the situation. 

 

Our support team will be getting in touch with you about this situation via email. Please keep an eye on your email's inbox, spam and trash folders for their mail. I am sure that they will be more than happy to help you figure out what is going on.

 

Let us know if there are any other questions I can help you with.

Lanuza | Community Moderator

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