11-30-2023 11:01
11-30-2023 11:01
I just downloaded the Fitbit app and i can't see anything because of this bug...
I already reinstalled the app and rebooted the smartphone.
Rarely the letters are grey but if I swipe up so they disappear from the screen view and i swipe down to see them again, they are going to be again white on white.
Is there any solution?
Answered! Go to the Best Answer.
11-30-2023 11:40
11-30-2023 11:40
Turn off dark mode on your phone. Fitbit doesn't support it and app breaks when it's on on some Android phones (not all).
11-30-2023 11:40
11-30-2023 11:40
Turn off dark mode on your phone. Fitbit doesn't support it and app breaks when it's on on some Android phones (not all).
11-30-2023 11:45 - edited 11-30-2023 11:46
11-30-2023 11:45 - edited 11-30-2023 11:46
Hello @SaintLaurent
Please let us know what phone you are using and what version of the Fitbit app you have. If your issue isn't resolved by turning off dark mode or your phone isn't using dark mode, we can submit your issue to the Fitbit team for escalation.
Rieko | N California USA MBG PE
11-30-2023 13:02
11-30-2023 13:02
Thanks both for your quick response, I disabled dark mode only for Fitibit app and now it works!