03-17-2022
13:16
- last edited on
03-19-2022
12:33
by
RodrigoMFitbit
03-17-2022
13:16
- last edited on
03-19-2022
12:33
by
RodrigoMFitbit
Anyone know how to sync Fitbit Charge 4 with new PC app. I received an email saying it is now compatible with Fitbit
Moderator edit: Subject for clarity.
Best AnswerJust guessing.
A) Go to their website and look for instructions.
B) Profile pic > Charge 4 > Gallery > Apps > search bar at top for "Optimum" or whatever term it might be.
I opened both Fitbit and PC Health on my Samsung phone. In PC Health I clicked on Journey and then Walk and Roll. Once chosen it asked about a 3rd party app. I chose fitbit and had to choose all data. When I just chose steps it did not work. I had to close PC Health and wait 5 minutes. Opened again and it picked up my steps.
Not sure is Charge 2 makes a difference. I had a Charge 2 and have quite a few different bands. If you are in the GTA area (Toronto), I would be happy to give them to you.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@JohnnyRow Thanks for your help! @Olson99@PamGaudon Welcome to the forums. @Olson99 I am glad you figured it out. Thanks for your advice too.
@PamGaudon Please follow the instructions on this article: How do I connect my Fitbit account with another app?.
Have a nice day!
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Try this link (assuming this is the right app)
https://loblaw.force.com/pchealthfaq/s/?language=en_US
CharlesKn | Mid-Atlantic, USA
60+, strength and cardio
Charge 5, Android, Windows
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Google is our friend
CharlesKn | Mid-Atlantic, USA
60+, strength and cardio
Charge 5, Android, Windows