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Log In Credentials not accepted

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‎12-04-2018 04:58

‎12-04-2018 04:58

Pixel 2 XL running Android 9. Latest app version asks me to sign in, but it doesn't know me. Can log into website with same credentials and no issues.

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‎12-04-2018 23:30

‎12-04-2018 23:30

I have the same issue. Latest version of Android app on my Samsung Galaxy S8 is displaying invalid email or password but I can log in online with the same credentials. I have tried uninstalling and reinstalling the app but to no avail. 

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‎12-05-2018 11:12

In response to Tullulah83

‎12-05-2018 11:12

Was able to log in that evening. Must have been a Fitbit server issue.
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