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Logged Workouts and Active Time

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‎05-19-2019 06:42

‎05-19-2019 06:42

When I log my spin class, why does that time not show up in my active time or daily workout count? 

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‎05-20-2019 07:30

‎05-20-2019 07:30

Hello @Ltp579.

 

Let me help you figure out what is going on.

 

To better understand what might be happening I'd like to ask if you are manually logging the spin class or is it being logged trough a Fitbit device? That could let me determine what is happening.

 

In the meantime, please try to log out of your account and then log back in. That will force your account to load data back up from the servers and should correct any details that were incorrectly displayed.

 

Keep me posted on how it goes. I look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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