help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Logged Workouts and Active Time

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-19-2019 06:42

‎05-19-2019 06:42

When I log my spin class, why does that time not show up in my active time or daily workout count? 

Best Answer
0 Votes
1 REPLY 1

‎05-20-2019 07:30

‎05-20-2019 07:30

Hello @Ltp579.

 

Let me help you figure out what is going on.

 

To better understand what might be happening I'd like to ask if you are manually logging the spin class or is it being logged trough a Fitbit device? That could let me determine what is happening.

 

In the meantime, please try to log out of your account and then log back in. That will force your account to load data back up from the servers and should correct any details that were incorrectly displayed.

 

Keep me posted on how it goes. I look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes