04-23-2017 04:22 - edited 04-23-2017 04:24
04-23-2017 04:22 - edited 04-23-2017 04:24
Hi, I logged a run this evening with my Fitbit app with GPS on while wearing my Charge 2. I was connected to the cellular network while running and while I ended the run, I switched to Wifi as I arrived home. But after that, I noticed that the session disappeared (wasn't recorded) and an auto recognised run session appeared (with no GPS record of course). Any solution to retrieve the lost data? Thanks a lot 🙂
04-23-2017 05:35
04-23-2017 05:35
Same has just happened to me 🙁 very disappointing fitbit 😡
04-24-2017 05:39
04-24-2017 05:39
I think I found the solution 🙂 I was wrong lol
04-30-2017 14:15
04-30-2017 14:15
Welcome to the Forums @SamuelT27 and @MVFL!
@SamuelT27 Thanks for sharing that link. @MVFL be sure to follow the link to check the solution to this situation.
Please let me know how it goes!