04-02-2016 20:48
04-02-2016 20:48
Best Answer04-02-2016 23:21
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
04-02-2016 23:21
I've seen this before and have a theory about it. When an activity is tracked by a fitbit it sees peaks and troughs in your effort levels and it is these peaks that tend to get the active minutes. However, when you manually log an activity it doesn't know anything about peaks and troughs so it spreads the effort evenly over the time. It is this reduction in peaks that leads to the loss of active minutes.
04-03-2016 04:47
04-03-2016 04:47
Best Answer07-16-2016 05:58
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-16-2016 05:58
@Mysirii A warm welcome to our Fitbit Community! I'd like to thank @SteveH for the contribution of your theory my friend. Since your post @Mysirii, has had no response, it caught my attention and I'd like to know if your Dancing activity keeps losing the active minutes when you log this activity since I'd like to follow up on this.
Looking forward to your response my friend! ![]()
Best Answer07-16-2016 06:27
07-16-2016 06:27
Best Answer07-18-2016 16:46 - edited 07-18-2016 16:47
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-18-2016 16:46 - edited 07-18-2016 16:47
@Mysirii If your "dancing" activity is logged during the same time period that your tracker earned Active Minutes, the Active Minutes will be negated by the manually logged "dancing" activity as it overwrites the activity for that timeframe.
07-18-2016 18:31
07-18-2016 18:31
Best Answer09-06-2017 00:43
09-06-2017 00:43
Did you find a solution for this ? Mine has just started removing it when I manually log walking. If I delete what I have manually logged then it puts it back...very annoying!
Best Answer09-06-2017 00:47
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
09-06-2017 00:47
@Cathy60 I think this is just the way it works. See post 2 in this thread for my theory as to why it happens. If that's correct then there's no way round it.
Best Answer09-06-2017 00:52
09-06-2017 00:52
Thanks Steve. It has just started happening (since 25 August) and doesn't happen for other activities such as Zumba, it's only a problem when I log walking which I thought was odd.
Best Answer07-08-2019 10:20
07-08-2019 10:20
I have the same problem with manual entry of exervise after the event...I lose active minutes which often equal the duration of yhe exercise. This must be a software bug since we can have exercise goals for the week plus active minute gosls daily...they should not cancel each other out. Does fitbit monitor this community for issues?
Best Answer