help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Logging exercycle-how in Android.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-11-2016 23:20

‎01-11-2016 23:20

I am unable to log Exercycle on my android device, a MOTO G3. Fitbit support states this is not possible. I am hoping this can be corrected.
Best Answer
0 Votes
1 REPLY 1

‎01-12-2016 11:57

‎01-12-2016 11:57

Hey @cookiemonsterbl nice to see you around! I have the MOTO G and it works. Smiley Very Happy Also, I found the list of compatible devices and I found that your tracker is compatible. However, at the moment is not possible to create custom activities on your Fitbit app. But, let me give you some tips, to do it. First, go to your Online Dashboard on Fitbit.com and log in, try to find "Log" and click on it, go to "Activities" and scroll all the way down, find Activities tile and at the bottom you'll see "Create custom activity", click on it and log your "Exercycle" activity. Now, lets go to your Fitbit app and log out and log back in, follow the instructions in this article How do I log or record an activity when I didn't wear my tracker? to create your activity, you'll see a list of activities and you should see "Exercycle" there.

 

custom activity.jpg

 

Let me know how it goes! I'll be around for you. Smiley Wink

Community Moderator Tarin | Community Moderator

If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!

Best Answer