11-03-2020
01:51
- last edited on
11-10-2020
15:40
by
RicardoFitbit
11-03-2020
01:51
- last edited on
11-10-2020
15:40
by
RicardoFitbit
Since yesterday, November 2nd, the android app is logging food and water one day before the day you set. I'm in Brazil and daylight saving time, which we don't have anymore, was supposed to start last weekend.
This problem already happened last year. For about 4 months I had to log foods 1 day ahead. I contacted the support and they just asked me to reinstall the app, which does not fix the problem.
Browsing the community, I found some topics reporting this same problem last year.
Moderator Edit: Clarified subject
11-10-2020 15:39
11-10-2020 15:39
Hi @Gasaki, welcome to the Community Forums.
Thanks for bringing this to our attention and for the details that were shared in your post, your effort trying some troubleshooting steps is also appreciated. Just as mentioned in your post, our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.
I'll be here if you need anything else.