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Login everyday on my phone

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‎02-15-2024 11:03 - last edited on ‎02-20-2024 07:50 by Fitbit Moderator

‎02-15-2024 11:03 - last edited on ‎02-20-2024 07:50 by Fitbit Moderator

Every morning upon checking my sleep score, I have to login to the Fitbit app on my phone.  Very frustrating!

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‎02-19-2024 06:50

‎02-19-2024 06:50

Hello there @RonVM, welcome to the Fitbit neighborhood. 

Thanks for sharing your question with us and letting us know about your case. 

There are a few things that might be causing this issue. First, make sure that the app is up to date. You can check this by going to the App Store and looking for the update button. If the app is up to date, then try checking your phone's security settings. Make sure that you don't have any security software that is logging you out of accounts automatically. 

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1 REPLY 1

‎02-19-2024 06:50

‎02-19-2024 06:50

Hello there @RonVM, welcome to the Fitbit neighborhood. 

Thanks for sharing your question with us and letting us know about your case. 

There are a few things that might be causing this issue. First, make sure that the app is up to date. You can check this by going to the App Store and looking for the update button. If the app is up to date, then try checking your phone's security settings. Make sure that you don't have any security software that is logging you out of accounts automatically. 

Best Answer