Losing Bluetooth connection / Not syncing

[AlaBeck]

For a several months now I have had problems with my fitbit staying connected to my cell device. I find I have to keep going into the app on my phone only to find its the watch. The Bluetooth will just automatically be set to off. 

Moderator edit: Subject for clarity.

[RodrigoMFitbit · Accepted solution]

@AlaBeck Welcome to the forums. Thanks for reaching out about syncing your Fitbit with your Android smartphone and the explanation. 

Some Android smartphones will shut down apps in the background automatically, to preserve battery life. These are settings in the last Android versions for almost all devices. In this case I recommend you take a look at the following articles:

• Why does the Fitbit app need to run in the background on my Android phone?
• Why won't my Fitbit device sync?

Here you find tips for this situation. Have a nice day!