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Losing steps

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‎07-25-2016 15:35

‎07-25-2016 15:35

First I lost 130 step, later I lost 275. I have a new fitbit blaze...may have done this before and I didn't notice, if it keeps up it is going back.
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‎07-28-2016 10:09 - last edited on ‎01-23-2026 06:58 by Fitbit Moderator

‎07-28-2016 10:09 - last edited on ‎01-23-2026 06:58 by Fitbit Moderator

Hello, @PHarris63! Welcome to the Forums! :} Hmm.. Are you comparing this information with some other device? Or why do you say it is losing steps? Please provide me more information so I can further assist. In the mean time you can try to restart it and give it a try!

Let me know! 

Solange | Community Moderator, Fitbit
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‎07-28-2016 10:12

In response to SolangeE

‎07-28-2016 10:12

I have decided to return the Blaze and go back to my HR. The Blaze just
wasn't right for me and when it took away some of my steps, that clinched
it for me, thanks anyway
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‎08-06-2016 09:14 - last edited on ‎01-23-2026 06:59 by Fitbit Moderator

In response to PHarris63

‎08-06-2016 09:14 - last edited on ‎01-23-2026 06:59 by Fitbit Moderator

Oh ok, @PHarris63! Thanks for the updates! I'm glad to hear that you are more confortable using your Charge HR and that you were able to return your Blaze without a problem. 

I hope you have a nice weekend, and I hope to see a little more around here, when you have the time, please stop by and share with us in our Discussion boards. 

Solange | Community Moderator, Fitbit
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