08-22-2022 12:05
08-22-2022 12:05
My Fitbit app is not showing my exercise history. I ran half-marathon two months ago. I was wearing my Fitbit Charge 4 and even after the run i checked my data and even took a screenshot. Now when i go in my exercise log this activity is gone. Where is it?
08-26-2022 13:58
08-26-2022 13:58
I assume you're searching on the Fitbit App. Have you looked on the fitbit.com dashboard, also? If it's there, maybe clear your app cache and restart the fitbit app.
CharlesKn | Mid-Atlantic, USA
60+, strength and cardio
Charge 5, Android, Windows
08-30-2022 22:16
08-30-2022 22:16
Yep, that's it. My Fitbit App isn't displaying many activities compare to online dashboard. I looked up the half marathon run online and it's there!
Do you know how to clear the cache please?
08-31-2022 00:55
08-31-2022 00:55
Hi @Mart_cz . To clear the cache of your Fitbit app on your Android phone:
Open Settings of your phone. Open Apps or Application Manager. Then find and tap on your Fitbit app. Now tap on clear cache and then confirm to clear the cache.
08-31-2022 13:46
08-31-2022 13:46
A small addition:
After you find the Fitbit app under settings, select the storage, and there you should see an option to clear your cache.
https://www.androidpolice.com/clear-app-cache-data-android/
CharlesKn | Mid-Atlantic, USA
60+, strength and cardio
Charge 5, Android, Windows
09-01-2022 00:09
09-01-2022 00:09
Hi @Corr , thanks for help. I cleared cache but my exercise history did not change. After reinstalling the app it displays all my past exercises, finally!