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Lost sleep data after giving away watch

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‎03-24-2019 17:43

‎03-24-2019 17:43

Hi there.

 

I recently gave away my watch to a friend as I will be buying a new one and I lost all my sleep data on my phone. Does anyone know how to get it back?

 

Thank you. 

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‎03-24-2019 18:41

‎03-24-2019 18:41

The only way data would get lost is if it hadn't sync'ed lately.  Once it syncs, it goes to the Fitbit database, stored permanently under your account/email.  Try looking at the fitbit.com dashboard to see if your data is there, making sure you are logged in with the same  email you were using on phone.

 

If it hadn't sync'ed for a while, all data up  to the last sync should still be stored.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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