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Luxe not connecting to dashboard

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‎10-31-2021 02:35

‎10-31-2021 02:35

My Luxe watch is in synch with the App in my IPhone but the Fitbit dashboard on the internet (community.Fitbit) does not get updated. Why?

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‎11-01-2021 17:59 - last edited on ‎06-24-2024 09:02 by Fitbit Moderator

‎11-01-2021 17:59 - last edited on ‎06-24-2024 09:02 by Fitbit Moderator

 @SylvieRancon Nice to see you here. Thank you for your message. 

If your Luxe is synced with the Fitbit app you should see the same data on the Online Dashboard (fitbit.com)

If not, please make sure that you are using the same email address when logging into the Online Dashboard. 

To make sure that you are using the same email address, go to your Fitbit app>Profile picture>Account settings>Change Email

You'll see the email address with that you are logged in the app. Use this one to log in to the Online Dashboard.

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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