MAP Disappeared

[_littlelostie]

Maps disappeared and didn't track nor sync with Strava anymore.
I start & pause during my walks to enable a full completed map, which has worked the entire year! All of a sudden, two weeks ago none of my walks are registered or are split into two walk activities, again no maps for either. No update has been made on my phone. I have uninstalled & reinstalled but still have the same issue. Help please, I want back the full maps! 

[Gr4ndp4]

Hi, @_littlelostie, welcome, as a rule, if your GPS is not set up you will not get a map. You may have inadvertently changed a setting or installed an update that altered a setting. Let us know how you are recording your walks (by manually starting on your device or relying on "auto-recognize") which device you are using and the make, model & OS of your phone & we'll try to guide you with checking settings.

Cheers

[_littlelostie]

@Gr4ndp4, GPS has been on the entire time.
Inspire 2 paired with a Samsung S10. I manually start exercises on my phone as I like how it tracks the maps more accurately. 
I will start my walk then pause while I'm at work then restart on the return home. On completing an exercise, a full map will show but when you refresh the map it will only record the first half of the walk. The data is of the full walk or sometimes it will be split into two walks neither with a map. This doesn't happen when it's a full walk from start to finish - perhaps it's a start & stop issue?

[Gr4ndp4]

Hi, @_littlelostie, thanks for your feedback. You may find this article interesting: How do I track my workouts with my Fitbit device? - Fitbit Help Center In particular it tells us about "Auto-pause". Your solution may be to end your walk when you arrive at work and start a new one when you start your return home.

I hope this helps.

Cheers