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Major bug with app

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‎05-24-2017 08:26

‎05-24-2017 08:26

App had significant problems syncing. Now it won't even allow me to login. Password works perfectly on website. I reset it anyway just to see if it would help the app. No such luck. Uninstalling and reinstalling the app along with resetting my phone did nothing to fix the problem. What is going on? And how quickly will it be fixed? The alta hr is useless if I can't track anything. 

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‎05-24-2017 13:42

‎05-24-2017 13:42

Hey @Bbailey87. Welcome to the Forums! Robot LOL I'm sorry to hear you can't track anything with your Alta.  I'm closing this thread to prevent duplicates and suggest you check out the accepted solution in this thread. 

 

Have a wonderful day! Woman Happy

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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