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Manually adding steps

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‎08-02-2017 05:32

‎08-02-2017 05:32

Is there any way to add steps when my fit bit does not sync? Im going for a big goal this week and my old.charge hr dirs im missing aprox 16000 steps as it wont sync

Sally

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‎08-02-2017 06:39

‎08-02-2017 06:39

Your fitbit can store steps for several days between syncs so your steps haven't been lost. It might be better to sort the syncing out rather than manually logging steps.

 

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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