help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Manually deleting wrongly logged sleep STILL does not work

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-01-2025 17:45 - edited ‎11-07-2025 15:51

‎11-01-2025 17:45 - edited ‎11-07-2025 15:51

My fitbit keeps registering sleep when I'm awake, because I  wear it on my ankle to stop it from registering any steps I don't really take.

I'm ok with that, BUT the app keeps adding back the erroneuously registered "sleeps" after I've deleted them manually.

I complained about this before and was asked to wait for the new update. Well, nothing changed. It actually seems the problem became worse (but I might be imagining).

Anyway, I can't believe it is technically impossible to make sure the app stops doing this. PLEASE do something about it, ok?

EDIT: I was told the latest update has remedied this, but I still keep getting sleep added back to manually deleted/edited records.

 

Best Answer
0 Votes
2 REPLIES 2

‎11-02-2025 06:34

‎11-02-2025 06:34

Hi, @SussaB, Welcome. May I draw your attention to  Unable to delete sleep data from Fitbit app - Fitbit Community where you will note the best way to draw "Fitbit's" attention to your experience, and you'll see this is receiving attention.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer

‎11-02-2025 10:10

In response to Gr4ndp4

‎11-02-2025 10:10

Thanks Gr4ndp4, I'll do that.

Best Answer
0 Votes