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Map & Recent tabs blank after MobileRun tracking (2.55+)

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‎03-14-2019 03:13

‎03-14-2019 03:13

The dreaded MobileRun data loss bug is solved, but this issue is still occurring: after finishing tracking an exercise, the 'Map' tab is blank and the 'Recent' tab is stuck with a loading spinner graphic. The 'Impact' tab loads correctly ('Splits', 'Heart rate' and 'Calories' are missing altogether - not sure if that's intentional).

 

This has been happening since at least version 2.55 (October 2017).

 

Screenshot_20190314-184720_Fitbit.jpgScreenshot_20190314-184729_Fitbit.jpgScreenshot_20190314-184742_Fitbit.jpg

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‎03-15-2019 07:01

‎03-15-2019 07:01

Hello @Quppa.

 

Thanks for bringing this up and sharing those screenshots with us.

 

I'd like to take a closer look at what is going on and ask you some questions to better understand what is happening:

  • What phone are you using?
  • What Android version are you running?
  • Have you tried any other mobile devices?

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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