help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Map problem

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-01-2019 06:07

‎01-01-2019 06:07

 Hi I've just downloaded the fitbits app on to my new Amazon fire 10 tablet it all appears to be working correctly apart from showing maps on the challenges or routes walked . Although it all works on my Samsung phone. Has anyone got any ideas 

Best Answer
0 Votes
2 REPLIES 2

‎01-01-2019 15:43

‎01-01-2019 15:43

Amazon devices are not compatible with Fitbir however from what I see, people find a way to get them working. The map issue may be related to google services which are not a part of Kindle operating system. FireOS is based on Android but it's sort of "crippled". Maps are part of google services so it may be that.

Best Answer
0 Votes

‎01-09-2019 01:14

In response to SunsetRunner

‎01-09-2019 01:14

It appears to be caused by the GPS NOT WORKING 

Best Answer
0 Votes