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Maps not loading on app

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‎01-28-2019 11:45 - last edited on ‎01-29-2019 06:19 by Fitbit Moderator

‎01-28-2019 11:45 - last edited on ‎01-29-2019 06:19 by Fitbit Moderator

When I track my walk I get all the information except where the map should show up, it just spins forever

 

 

Moderator edit: Clarified subject

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‎01-29-2019 06:18

‎01-29-2019 06:18

Hello @jojow.

 

Thanks for bringing this up. I'd like to take a closer look at the situation.

 

Could you share some screenshots of how it is showing on the app? I'd like to see how it is showing to determine what is happening.

 

In the meantime I'd recommend that you try to log out of your app and then log back in. That could force everything to be reloaded from the servers and display correctly.

 

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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