02-23-2023 13:07 - last edited on 02-24-2023 03:48 by MarreFitbit
02-23-2023 13:07 - last edited on 02-24-2023 03:48 by MarreFitbit
Iv rebooted my phone several times. Logged in and out of app multiple times an still my exercise maps won't load ?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
02-24-2023 03:51 - edited 07-29-2023 04:19
02-24-2023 03:51 - edited 07-29-2023 04:19
Hi there, @Abbienh. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your GPS maps.
As @Guy_ has recommended, please try the following:
I've moved your post to the Android App board for organization purposes.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
02-23-2023 21:43
02-23-2023 21:48
02-23-2023 21:48
Gps is on. Iv had it so the thumbnail of the map will show sometimes. But as soon as I click on them to make it larger it doesn't load so can't get all the information.
02-23-2023 22:26
02-23-2023 22:26
@Abbienh - a possible App issue, try logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it.
Restart the phone, ensure good internet connection, login and wait for possible pair and link prompts and sync. It may not fix past maps but may fix future ones.
Author | ch, passion for improvement.
02-24-2023 03:51 - edited 07-29-2023 04:19
02-24-2023 03:51 - edited 07-29-2023 04:19
Hi there, @Abbienh. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your GPS maps.
As @Guy_ has recommended, please try the following:
I've moved your post to the Android App board for organization purposes.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...