04-21-2021 00:14
04-21-2021 00:14
I use the meditations for sleep every night and before, they used to play once and not loop. Now it seems to be looping all night and the graph I get in the morning of my heart rate is meaningless as it shows my heart rate all night (400-500 minutes instead of just the meditation time). Is there any way to have the meditation stop and just log the ten minutes or whatever of the meditation when I wake up in the morning?
Best Answer
04-22-2021
17:46
- last edited on
10-28-2024
08:04
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-22-2021
17:46
- last edited on
10-28-2024
08:04
by
MarreFitbit
@aislingkeating9 Welcome to the Fitbit Community. Thanks for the details mentioned.
It's odd what you're experiencing. Please try the following troubleshooting:
- Log out from the Fitbit app
- Clear cache
- Restart your phone
- Log back in > try a meditation session
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer04-23-2021 06:50
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-23-2021 06:50
This has happened to me a few times recently. Then, last night, the meditation that had been playing when I fell asleep started playing on its own at 3:30 in the morning. It woke me up and I didn't like that. 🤣
Amanda | Wyoming, USA
Pixel Watch 4, Inspire 3, Sense | Android
Best Answer
04-24-2021
10:30
- last edited on
10-28-2024
08:04
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-24-2021
10:30
- last edited on
10-28-2024
08:04
by
MarreFitbit
@alexthecat Hi there. Thank you for the details mentioned.
It's odd what you experienced. I'd like you to try the troubleshooting mentioned above and continue monitoring its functionality. If you keep experiencing this, let me know the phone model and OS installed.
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
04-25-2021 08:30
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-25-2021 08:30
@SilviaFitbit thanks for your help! I did the troubleshooting that you recommended and I'll let you know if it happens again. I bet it won't. That was a strange thing.
Amanda | Wyoming, USA
Pixel Watch 4, Inspire 3, Sense | Android