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Mindfulness not showing HR wearing Pixel Watch

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Mindfulness doesn't track heart rate when I'm wearing the Google pixel watch. 

 

Moderator Edit: Clarified subject

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@nportelli Thank you for your feedback. We've sent this information to our team and we'll be working on this. In the meantime, you can post this request in the Feature Suggestions board so it can get the attention of the developers.

 

Your comments are valuable for us and we hope keep improving our services and features.

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Hi there, @nportelli. Nice to see you around the Fitbit Community Forums.

 

Thank you so much for reporting this information. Can you please confirm that your phone and Fitbit app are up to date. Also check for any pending updates on your watch: 

 

  1. Fully charge your Google Pixel Watch. Google Pixel Watch will only download or install software updates when: On its charger.
    Battery is at least 50%. Connected to Wi-Fi
  2. On Google Pixel Watch, swipe down and then tap Settings .
  3. Tap System and then System updates. Google Pixel Watch will check for available updates.

Please don't hesitate to let me know if the issue persists, so I can report this with our team. 

See you around.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

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Oh everything is up to date.  It just doesn't work. 

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@nportelli Thank you for your feedback. We've sent this information to our team and we'll be working on this. In the meantime, you can post this request in the Feature Suggestions board so it can get the attention of the developers.

 

Your comments are valuable for us and we hope keep improving our services and features.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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