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MobileRun Voice Prompt Error

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‎04-05-2016 15:42 - edited ‎04-05-2016 15:45

‎04-05-2016 15:42 - edited ‎04-05-2016 15:45

When using voice prompts in MobileRun, the average pace and current pace are reported as identical, even on second and subsequent miles.

 

I did a fast first mile, then intentionally slowed down on the second to check and confirm the error. MobileRun continued to report identical average and current pace times for the full distance, three miles.

 

When I reviewed the activity later, the first mile was under 15 mins, the second mile around 18 minutes, and the last another in the 15 minute pace range. There's no way the two pace numbers should have been identical throughout the whole three miles.

SebringDon | Florida USA | Fitbit's Food Plan Demystified

Charge HR, Flex | Windows 10 | Android | iPad

Take a look at the Fitbit help site for further assistance and information.

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‎05-30-2016 13:24

‎05-30-2016 13:24

Hey @SebringDon Woman Very Happy, hope you're doing great today! Have you checked that your Fitbit app is up-to-date? Once you've checked that I'd recommend doing the following:

 

  • Log out of your Fitbit App
  • Force quit the App
  • Turn off the Bluetooth
  • Shut off your phone and turn it on after 1-2 minutes
  • Turn on the Bluetooth
  • Log back into your Fitbit App

 

Don't forget to keep me updated! 

Maria | Community Moderator, Fitbit


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