MobileRun Time Sync Problem

[SebringDon]

These two images show the problem. The walk actually took place at 7:13 am and lasted for 43:19, as the first image shows. The second screen shot is from the summary screen, showing the same exact walk, an hour earlier, at a time when I was having coffee and reading email.

The claimed "run" was during the MobileRun-tracked walk, and should not have a separate record. To make it worse, the heart rate stuff is missing from the correct record and has attached itself to the bogus run.

This is the third time this week I've had this problem. The errors occured on non-consecutive days; one day it will be fine, the next day I'll see garbage like this, then the next day it may be fine again.

All the timezone syncing issues have already been checked. All devices are in the same timezone.

But wait, there's more. The third image is what shows up on my Fitbit.com Dashboard. I have synced the phone repeatedly to make sure all data was transferred.

[MarreFitbit]

This is very strange let me say @SebringDon! Have you checked that your Fitbit app is up-to-date? Once you've checked that I'd recommend doing the following:

• Log out of your Fitbit App
• Force quit the App
• Turn off the Bluetooth
• Shut off your phone and turn it on after 1-2 minutes
• Turn on the Bluetooth
• Log back into your Fitbit App

Verify your data after that to see if now it shows correctly.

I'll be around!