04-30-2016 07:43 - edited 04-30-2016 07:46
04-30-2016 07:43 - edited 04-30-2016 07:46
These two images show the problem. The walk actually took place at 7:13 am and lasted for 43:19, as the first image shows. The second screen shot is from the summary screen, showing the same exact walk, an hour earlier, at a time when I was having coffee and reading email.
The claimed "run" was during the MobileRun-tracked walk, and should not have a separate record. To make it worse, the heart rate stuff is missing from the correct record and has attached itself to the bogus run.
This is the third time this week I've had this problem. The errors occured on non-consecutive days; one day it will be fine, the next day I'll see garbage like this, then the next day it may be fine again.
All the timezone syncing issues have already been checked. All devices are in the same timezone.
But wait, there's more. The third image is what shows up on my Fitbit.com Dashboard. I have synced the phone repeatedly to make sure all data was transferred.
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05-30-2016 13:18
05-30-2016 13:18
This is very strange let me say @SebringDon! Have you checked that your Fitbit app is up-to-date? Once you've checked that I'd recommend doing the following:
Verify your data after that to see if now it shows correctly.
I'll be around!
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