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MobileTrack crashed after 1.5 hour walk

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‎04-03-2017 12:31 - last edited on ‎04-03-2017 14:00 by Moderator Alum

‎04-03-2017 12:31 - last edited on ‎04-03-2017 14:00 by Moderator Alum

I used the track exercise feature to track an hour and a half walk. After the walk, i clicked the back arrow to go to my dashboard and the app crashed. I'm glad I was wearing my flex otherwise the steps and calories would not have been counted. The app seems to work fine with shorter walks (I have done a 30 minute one previous).

 

Moderator edit: edited title for clarity

David | https://trendweight.com/u/c411848e31a64d/ Charge 5 | Prev. Flex 1, Charge 2, Versa, Charge 5
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‎04-03-2017 14:04

‎04-03-2017 14:04

@davidallan It looks like your walk was still logged with GPS in your online Dashboard's activity log. Robot Happy

Erick | Community Moderator

It's all about the food! What's Cooking?

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‎04-04-2017 00:47

In response to ErickFitbit

‎04-04-2017 00:47

@ErickFitbit The 1st walk had been saved, that was only a 32 minute walk. My 1 hour 33 (roughly) walk was not logged due to the crash.

David | https://trendweight.com/u/c411848e31a64d/ Charge 5 | Prev. Flex 1, Charge 2, Versa, Charge 5
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‎04-04-2017 08:05

‎04-04-2017 08:05

My Fitbit app has been doing the same, sometimes it tracks using the GPS and sometimes it doesn't. It often crashes after I use it to track exercise. This is a new development, maybe the last 1-2 weeks?

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