help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MobileTrack not accurate for circuit run

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-14-2019 00:12

‎07-14-2019 00:12

One of my runs is a circular track run inside a local horse race track - is 2.35km one circuit.  MobileTrack just can't cope with it - did 3 laps yesterday and records as only one lap with super slow split times - how do I get it to record track or circuit runs accurately? - have uninstalled and reinstalled; thanks for any suggestions 🤔

Best Answer
0 Votes
1 REPLY 1

‎07-16-2019 14:38

‎07-16-2019 14:38

A warm welcome to the Community @Andrew_Beau. Sorry for the delayed reply. 

 

Thanks for the details mentioned and the troubleshooting tried. 

 

I would like you to make sure you're following this procedure to track your activity. Since, you're using MobileTrack, this should be track using GPS. Please make sure you have the latest app version. 

 

After checking this, please try tracking another activity. If this is still not tracking your activity normal, provide me with a screenshot of the data you're seeing. 

 

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes